Refund policy

Returns & exchanges
Items can be returned within 14 days of receipt, provided they were purchased at natchibeauty.com. Items must be unopened and in original condition. Sale items cannot be returned. To request a return label, contact info@natchibeauty.com. We are not responsible for items damaged in transit.

Damaged goods
If there's any issue with your package or damage on arrival, contact info@natchibeauty.com.